Campbell takes every aspect of player privacy and data security seriously. This page explains in detail how we collect, store, use, and protect your personal information when you use our platform.
Your privacy is not merely a legal obligation to us — it is a moral responsibility we take seriously every single day.
All data transmitted between your device and campbell's servers is protected by 256-bit SSL encryption, the same security technology used by leading financial institutions and banks worldwide.
Your personal data is stored on servers protected by multiple layers of physical and digital security. Access to player data is permitted only to authorised staff with a legitimate need.
Campbell has never and will never sell, rent, or provide your personal data to third parties for marketing or commercial purposes without your explicit consent. Your privacy is not our product.
You have the right to access, correct, download, or request deletion of your personal data at any time. Contact our support team and your request will be processed within the stipulated timeframe.
Campbell's Privacy Policy is designed and implemented in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all our data handling practices comply with local law.
You may opt out of receiving any marketing communications from campbell at any time via your account settings or by contacting our customer support, free of charge.
This Privacy Policy is published by campbell and applies to all users who access or use our platform, including the official website, Android and iOS mobile apps, and all related services. By registering or using the campbell platform, you agree to the data collection and usage practices described in this document.
Campbell is committed to protecting every player's privacy. We only collect data that is strictly necessary to operate our services, comply with the law, and deliver the best experience to you. We never collect data excessively or use it for purposes unrelated to platform operations.
Applicable Scope: This Policy applies to all personal data collected through the campbell platform, including data provided directly by you during registration, platform use, customer support interactions, and financial transactions.
Campbell collects several categories of personal data for different purposes. The following table describes the data types, collection sources, and purposes of use:
| Data Type | Resources | Purpose |
|---|---|---|
| Identity Information Full name, date of birth, IC/passport number |
Registration & KYC | Identity verification & legal compliance |
| Contact Information Email, phone number, address |
Registration | Communications, support & account notifications |
| Financial Data Bank account details, transaction records |
Deposits & withdrawals | Payment processing & fraud prevention |
| Technical Data IP address, device type, web browser |
Automatically during use | Account security & platform improvements |
| Activity Data Game history, login dates, account activity |
Platform activity | Responsible gaming & internal analytics |
Campbell does not collect sensitive data such as health information, religious beliefs, or political views unless specifically required by law or relevant KYC procedures.
Every piece of data collected by campbell is used for a clear and legitimate purpose. We do not use your data for unrelated or unexpected purposes. The following are the primary purposes of data use:
Campbell applies the principle of data minimisation — we only use data necessary to achieve the stated purpose, and nothing beyond that.
Campbell does not sell or rent your personal data to any third party. However, in operating a safe and law-compliant platform, we may need to share data with the following categories of parties under limited and controlled circumstances:
All third parties that receive campbell data are bound by strict data protection agreements. They are only permitted to use your data for the stated purposes and must adhere to the same or higher security standards that we apply.
The campbell platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. The types of cookies we use are:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the platform.
Campbell retains your personal data only for as long as it is needed for the stated purpose or as required by law. The retention period for each data category is as follows:
When you close your campbell account, we will delete or anonymise your personal data that is no longer needed as soon as the required retention period expires, in accordance with applicable legal requirements.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our privacy policy, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you at any time.
Correct any inaccurate or incomplete personal data in our records.
Request deletion of your personal data subject to applicable legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another platform.
Request that we restrict the processing of your data in certain situations permitted by law.
To exercise any of the above rights, please contact the campbell customer support team via Live Chat or email. We will process your request within 30 calendar days of receipt.
Campbell continuously invests in the latest security infrastructure to ensure your data is always protected. The security measures we implement include:
Data Breach: In the event of any data breach affecting your personal information, campbell will notify you and the relevant authorities within the timeframe required by law, in accordance with breach notification obligations under the PDPA.
In some cases, your personal data may be transferred to or stored outside Malaysia for platform operations, payment processing, or technical support purposes. campbell ensures that all such data transfers are carried out with adequate safeguards:
You have the right to know the destination of your data transfers and to request further details by contacting our privacy team.
Campbell reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Whenever material changes are made, we will:
Continued use of the campbell platform after any changes to this Privacy Policy take effect will be considered your acceptance of the updated terms. We encourage you to review this page periodically.
For any questions, concerns, or requests regarding this Privacy Policy, please contact the campbell customer support team via the 24/7 Live Chat available on the platform or via our official email at [email protected]. We are committed to responding within a reasonable timeframe.
We ensure all your information is protected with the latest encryption and a transparent privacy policy. Enjoy a safe, fair, and enjoyable gaming experience with campbell.